Frequently asked questions

How does it work?

Ferry cards and AutoPASS tags



For questions regarding ferry crossings

For questions regarding the following matters, please contact your ferry operator directly:

  • Calculated price for ferry crossings
  • Usage of old ferry card
  • Refund of balance on old ferry card
  • Manual payment of ferry crossing
  • Operational messages (delays, cancellations etc.)
  • Departure times

Ferry connections included in the service can be found here.

For further questions, please contact customer support: